It may seem like a minor repair when your property manager touches base… a ripple or hanging thread in the carpet; a loose external door/window lock; a loose light fixture or power point; a wobbly step/s, a small patch of dry rot, mould, water leaks, pathways cracking or becoming uneven, poor external lighting or unknown power surges, just to name a few. However, each of these maintenance items, if ignored or not responded to in a quick and timely manner, can result in serious consequences of personal injury or a compensation claim, which can attract large excesses to defend the claim.
It is our duty of care in accordance with legislation requirements (as your agent) to report these issues, provide solutions and obtain quotes.
It is your duty of care to respond and act quickly.
Failure to attend to maintenance, can also lead to time consuming dispute resolution or the tenant terminating the tenancy in extreme situations.
Reference; PPM Group Newsletter